Frequently asked questions
TinkerMods · FAQ
Frequently asked questions
Everything you need to know before you order.Click on a question to see the answer.
01 · Before you hand it in
Ordering and drop-off
Do I have to order first?
Yes. Order on the website first. This also applies to personal drop-offs in Grimstad.
Can I drop it off myself in Grimstad?
Yes, you can! The address and drop-off instructions are sent automatically via email after ordering.
Remember to bring your order number.
02 · To and from us
Shipping and lead time
Where should I send the console?
You will receive the shipping address automatically via email after ordering. The recipient's name is included.
Who pays for shipping?
You pay for shipping to us. We pay for the return shipping after modding or repair.
Do I have to pay extra shipping for accessories?
No, not when accessories are ordered together with modding.
If you buy accessories alone, you pay for shipping in the usual way.
How long does it take?
Usually 2–4 business days from the time we receive the device. The time depends on the scope of the work.
Personal drop-off: usually 24–48 hours.
Shipping time is added if the device needs to be sent.
03 · Our work
Warranty and security
Do I get a warranty?
Yes. You get a 6-month warranty on our work.
What if the job cannot be completed?
If we are unable to complete the modification or repair, you will receive a partial or full refund of the amount you paid for the service.
The refund amount depends on the device and how much work has been performed.
What if you damage the console?
If we cause damage to the console during modding or repair, we will repair the damage at no extra cost.
If the damage cannot be fixed, we will compensate you according to the device's market value.
04 · About modding
Modding and games
Is it safe to mod my console?
Modding always involves a small risk that the console may stop working, often called "bricking," regardless of who performs the work.
We have modded over 500 consoles and have not experienced this ourselves. You can find information about the warranty and our liability under "Warranty and security."
Can you help with pirated games?
No. We do not download pirated games and do not provide guidance on downloading or distributing copyrighted material without permission.
We are here to help
Did you not find the answer?
Send us your console model and your question. Include your order number if you have already placed an order.
Updates and important information are published only on Instagram @tinkermodsno.
Forget about hidden costs!
With us, you always know what you're paying – we have a fixed price on all jobs. No fees, no surprises. Should we discover other faults on your device, we always contact you before doing anything. You decide if you want to fix more – simple, safe, and predictable.
Let's do this!
We handle the entire process – from installing the modchip
and preparing the necessary files to fully setting up your console.
Once the job is done, we send it back to you with free
return shipping. Simple, safe, and stress-free!
Send by post, or deliver in person!
You can either send your console to us by post or deliver
it in person in Grimstad. You will automatically receive delivery instructions by email
after ordering.
Check out our reviews
We welcome both praise and criticism! We are genuine and honest, and always strive to provide an excellent customer experience